Conditions of Website usage

1) Use of this website means that you agree to be bound by the site's Terms & Conditions. If you do not agree to the Terms & Conditions of use, you must not use this site.

2) In The Pink (www.truthjewellery.com) reserves ownership of copyright on all items featured on its website including design, text, layout, graphics, coding and the selection and arrangement of items included on the site. In particular all photos used on the website are copyright of In The Pink (www.truthjewellery.com) and may not be used for any purpose without written permission from In The Pink (www.truthjewellery.com). Permission is given to copy or print from this site for the sole purpose of placing an order with In The Pink (www.truthjewellery.com) and for using the site as a shopping and catalogue resource. Any other usage whatsoever without prior written permission from In The Pink (www.truthjewellery.com) is strictly prohibited.

3) In The Pink (www.truthjewellery.com) eserves the right to change, modify, substitute or remove, without notice, any information on this site, as deemed necessary by In The Pink (www.truthjewellery.com).

4) This site may provide links to other websites not related to In The Pink (www.truthjewellery.com). The content of any such sites is not under our control; accordingly we do not accept any responsibility or liability for the content of these sites. Neither do these links signify endorsement of these sites in any way whatsoever.

5) Access to this site and the materials within are supplied free of charge. Whilst we will use our best endeavours to ensure availability of access, we cannot guarantee and do not warrant that you will have continuous access to this site. Neither do we warrant that the site shall be free from viruses or other harmful components.

6) You shall not cause any nuisance, annoyance or inconvenience to us, our customers or our users of the site.

Sales

1) All items are offered subject to availability at the time of receipt of the order.

2) Where items are out of stock at the time of the order, we will email you for your instruction as to whether you would like us to hold the item on back order for you or not.

3) Where items are held on back order for you, payment will only be taken at the point of dispatch.

Payment

1) Payment made through www.truthjewellery.com) made with a Credit Card or via PayPal Ltd, is completely safe and secure. Your credit card details are not seen or held by In The Pink (www.truthjewellery.com).

2) Credit card processing for In The Pink (www.truthjewellery.com) is carried out by SECPAYl.

3) All credit card transactions for In The Pink (www.truthjewellery.com) should be carried out through the website.

4) We are not able to accept cash by way of payment.

5) All cheques will be cleared through our bank account prior to goods being released to the customer. This can take up to 5 working days.

Delivery

1) All items supplied by In The Pink (www.truthjewellery.com) will be sent on a "signed for" basis. In the UK this service is supplied by The Royal Mail.

2) Items for delivery outside the UK will be sent "signed for" and will be charged at the appropriate rate. We will advise this figure by email prior to confirmation of the sale.

Returns

1) All items returned to In The Pink (www.truthjewellery.com) should be sent by "signed for" delivery such as Royal Mail Special Delivery. Proof of posting will not be accepted as proof of delivery.

2) In The Pink (www.truthjewellery.com) will not accept items for return which are aged more than 6 months from the date of purchase.

3) Items which have been damaged through misuse will not be considered for return.

4) Items for return should be securely packaged. In The Pink (www.truthjewellery.com) cannot accept responsibility for items damaged in transit to us. For this reason we would recommend that items are sent Royal Mail Special Delivery, which includes an insurance provision.

5) In The Pink (www.truthjewellery.com) is happy to refund payment against items returned under its 14 day guarantee.

6) Please see our Returns Policy page for further details.

General

1) All items supplied by In The Pink (www.truthjewellery.com) are produced using 925 Sterling silver, are stamped by The Edinburgh Assay Office and comply with all UK Assay legislation. The Edinburgh Assay office is at Goldsmiths Hall, 24 Broughton St, Edinburgh, EH1 3RH. Tel: 0131 556 1144

2) Item (1) above not withstanding, In The Pink (www.truthjewellery.com) does not guarantee the total absence of nickel or other components in its products and does not accept any liability for allergic reactions known or unknown to any of its products.

3) In The Pink (www.truthjewellery.com) takes every care to portray and describe items accurately, however as many of the items supplied by In The Pink (www.truthjewellery.com) are handmade, individual variations may occur. In The Pink (www.truthjewellery.com) can not guarantee that items supplied will be absolutely identical to items previously supplied. In The Pink (www.truthjewellery.com) will use its best endeavours to ensure that items supplied match product descriptions. Not withstanding the above, no representation or warranty is given as to the accuracy or completeness of information given. In particular customers using the website to order products should note that due to colour disparities between different computer screens there may be perceived colour variations between items shown on the website and those supplied. Customers unhappy with any item they receive are welcome to return the item under our guarantee. All such items are to be returned unused and in the packaging supplied.

4) In The Pink (www.truthjewellery.com) may refuse any return under its guarantee if such return has been damaged in any way.

5) In The Pink (www.truthjewellery.com) reserves the right to alter the packaging specification as it sees fit.

6) Queries and problems through use of the website, should in the first instance be put to In The Pink (www.truthjewellery.com), if you are not happy with the response you should contact you credit card provider.

Disputes

1) In The Pink (www.truthjewellery.com) prides itself on its customer relationships. You are important to us. If you are unhappy with the service you have received from us please get in touch and let us know. We will do our level best to address any problem. If you are not satisfied with the response you receive from us you may wish to consider contacting either of the two trade bodies below. You may ultimately wish to contact your credit card provider.

2) In The Pink (www.truthjewellery.com) is a member of the British Jewellers Association (www.bja.org.uk) and abides by its code of conduct.

3) In The Pink (www.truthjewellery.com) is accredited by "Safebuy" and abides by its code of conduct. "Safebuy" are a government backed industry body set up to ensure high standards of trade over the internet. Should you be dissatisfied with the service you have received from In The Pink (www.truthjewellery.com) you may contact "Safebuy" who operate an arbitration service on behalf of member web traders.

Law

1) The Terms & Conditions and all disclaimers and other materials on this site shall be governed by and construed in accordance with English law and all disputes shall be referred to the exclusive jurisdiction of the English courts to which all parties shall submit.

2) Except in relation to liability for death or personal injury, for which no limit applies, the liability of In The Pink (www.truthjewellery.com) for direct loss arising out of the use of this website, whether based on contract, tort, strict liability or otherwise, is limited to the total value of the transaction under which the claim arises. In no event shall In The Pink (www.truthjewellery.com) be liable for any consequential loss whatsoever arising out of use of this site.

3) Any failure by us to exercise or enforce any right or provision of the Terms & Conditions shall not constitute a waiver of such right or provision.

4) If any provision included herein, in whole or part, shall be found to be invalid or unenforceable (by a court or other such competent body) the validity of the other provisions of these terms shall not be affected.

5) In The Pink (www.truthjewellery.com) reserves the right to vary the Terms & Conditions from time to time as it sees fit. Such variations shall become effective immediately upon posting to the site and by continuing to use the site; you shall be deemed to accept any such variations.

6) Nothing herein above shall affect your statutory rights.